Bonuses & Promotions

Exact bonus amounts, percentages, wagering multipliers, and expiry periods are set per-promotion by the operator running that specific offer. This article explains the general mechanics so you can read any specific offer's terms correctly — for numbers on a current promotion, please check that offer's own terms or contact support.

What types of bonuses are there?

Common bonus types include: Welcome Offers (for new players, often a deposit match or free spins/free bets), No-Deposit Bonuses (a small bonus without requiring a deposit), Reload Bonuses (for existing players on a subsequent deposit), Free Spins (extra spins on eligible slot games), and Free Chips (bonus credit usable across eligible games). The exact value, eligible games, and terms vary by promotion and operator.

What is a wagering requirement, and how do I meet it?

A wagering (or "rollover") requirement is the number of times you must bet a bonus amount — sometimes combined with your deposit — before you can withdraw winnings from it. Different games typically count differently: slots usually count 100% of what you wager, while table games like blackjack, roulette, and baccarat usually count much less (often only 10–30%, sometimes 0%) — so playing table games can mean it takes far longer, or is even impossible, to clear the same requirement. Always check the specific offer's terms for the exact multiplier and each game's contribution.

What restrictions should I check for on a bonus offer?

Before claiming any bonus, check for: a minimum deposit requirement, a maximum bet allowed while wagering the bonus (betting above it can void your bonus/winnings), which games are eligible, any geographic restrictions, and an expiry date. If you believe you met the terms but a bonus wasn't credited, please contact support.

What are Freerolls and how do I enter?

A freeroll is a poker tournament you can enter without paying an entry fee, usually with a real-money (or bonus-related) prize pool. Register the same way as any other tournament: log in, go to the tournament lobby, find the freeroll, and register before it starts. Each freeroll has its own prize structure and rules.

What are Bet Boosters and Enhanced Odds / Price Boosts?

A Bet Booster increases the odds (and potential payout) on a specific selection or combination, usually for a limited time or stake. Enhanced Odds / Price Boosts work similarly — a specific market offered at better-than-standard odds. Both are set up by the operator for specific markets/events. Boosted offers commonly carry their own minimum/maximum stake or payout cap, and may restrict Cash Out on the boosted bet — always check the specific promotion's terms.

I think I was unfairly denied a bonus, or my bonus/winnings were removed — why?

Not every player is eligible for every promotion — some restrictions are applied automatically as part of standard risk management. Separately, if a bonus or associated winnings are found to have been obtained through abuse of the promotion's terms (for example, using multiple accounts, or activity that doesn't match genuine play), they can be removed, and in serious or repeated cases your account can be restricted or closed. Please contact our support team — this needs to be reviewed on your specific account.

Are the monthly/seasonal promotions covered here?

No — time-limited promotions (specific tournament series, seasonal campaigns, one-off welcome bonuses) each have their own terms that change frequently and aren't part of this general Help Center. Please check the specific promotion's own terms page, or ask our support team about a named, current promotion.

Updated on: 26/08/2026