Welcome to the LiveSponsors Help Center

Welcome to the LiveSponsors Help Center. LiveSponsors is an affiliate and rewards platform — when you place bets or play poker and casino games, you do so on one of our partner operators (such as Betano, PokerStars, GGPoker, WPT, WPN, Bodog, BetOnline, bet365, TigerGaming, SportsBetting, Natural8, or PartyPoker). Your activity on a "synced" partner account is tracked so it counts toward your LS Points and Rewards Program tier.

Because of this, some details — like exact payment processing times, deposit limits, or bonus terms — are set by the partner operator you're playing on rather than by LiveSponsors directly. We'll always let you know when that's the case.

Use the categories below to find what you're looking for:

• Account Registration, Login & Verification — signing up, identity verification (KYC), passwords, and account access.
• Deposits, Withdrawals & Payments — how payments work with our partner operators.
• Bonuses & Promotions — bonus types, wagering requirements, and eligibility.
• Betting & Gameplay — odds, bet types, poker rules, and casino game mechanics.
• Responsible Gambling — tools and support to help you stay in control.
• Technical Issues — troubleshooting the app and website.
• Account Security & Fraud — keeping your account safe.
• Complaints & Escalation — how to raise an issue and get it resolved.
• General Contact Information — how to reach our support team.

Can't find what you're looking for? Our support team is happy to help — see General Contact Information for how to reach us.

Updated on: 26/08/2026